The quickest way to contact us is to SUBMIT A TICKET
into our VA Support Desk (monitored 24/7).
Contact us by phone:
Hours of Operation: 9AM – 6PM PST/PDT Monday – Friday (closed weekends)
TOLL FREE (within North America): 1-800-642-6313
Or Local Vancouver, Canada: 604-542-9664
Our guaranteed response time on weekdays is 24 hours (we are closed on weekends and statutory holidays). Most support tickets are responded to within only a few hours, unless they revolve around more complicated issues that require our techs to spend more time on them, obviously.
Contact us by mail:
Mediamage Business Solutions
800-15355 24th Ave. Suite 393
Surrey, BC, Canada, V4A 2H9